Notification of cancellation or re-scheduling must be received by telephone or text on weekdays (Monday through Friday) between the hours of 10:30am and 6pm. Acupuncture visits are generally scheduled a week or more in advance. As a courtesy, please give as much notice as is possible to cancel or re-schedule visits so that appointment times will be available for scheduling other patients.

If you do not give 2 full business day’s notice of the appointment time change a $45.00 cancelation fee will be charged to your account. (Must notify by Thursday morning for a Monday cancellation, or Friday morning for a Tuesday cancellation).

If a new, acute condition or illness arises, please keep your previously scheduled acupuncture appointment. The new condition will be treated with Chinese medicine. However, if you have a cold or flu, please stay home to avoid exposing others. Re-schedule to a phone consultation for Chinese herbal medicine instead of your scheduled treatment.